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Jobs changed technology but doesn't deserve the hype

Published: Wednesday, November 9, 2011

Updated: Tuesday, November 22, 2011 17:11

I'll be the first to admit I'm a fan of Steve Jobs' products; I love my iPhone.

But over the past month, I've been subject to hour-long documentaries about Jobs, an autobiography released soon after his death, iPad candle-app vigils on the sidewalk of the Apple stores, the billboards, taxi toppers and window posters plastered with the "iconic" black and white image of a pensive Steve Jobs. It's a bit much.

Now, before you tear up this paper in iRage, let me explain my reasons.

What is an icon? Ironically enough, the idea reminds me of the Apple "Think Different" campaign that began in 1997 when Jobs rejoined the company. One of the ad series consisted of black and white photos of various iconic figures in modern history.

Martin Luther King, Jr., Jim Henson, Pablo Picasso, John Lennon and an undeserving Yoko Ono all had posters with the Apple tag line "Think Different." I suppose now that Jobs has his own black and white photo, either Apple or Jobs himself considered him to be an icon.

There is no question that Jobs was a genius when it came to marketing and salesmanship. He took a small electronics division of LucasArts and turned it into Pixar.

He took a floundering company in Apple and turned it into a $100 billion enterprise.

Jobs achieved this success ultimately because he is a monopolist. All Apple accessories, like power chargers, must be purchased through Apple. All Apple software and hardware are not compatible with any other machine, such as external hard drives and printers. You can't simply drag and drop music onto an iPod like you can with most other mp3 players, you must use the cumbersome iTunes program.

He also closes off an entire sector of the internet, anything that runs Adobe Flash, for people that use the iPhone or iPad.

Another reason is because he has tricked us with simplicity. Look at the Apple product line, so sleek and sexy. Everything is all in one, no removable parts or errant wires.

But when video editors, gamers or audiophiles need to upgrade their video or sound cards or processors, you cannot simply upgrade those parts. Instead you're forced to purchase a brand new $1,800 rig and wait a year to buy another newer, equally expensive model.

There is a famous passage in Walter Isaacson's biography on Steve Jobs that recounts Jobs' early criticism of Christianity. Jobs, age 13 at the time, asked his pastor during Sunday school if God knew about the children on the cover of Life magazine suffering of starvation in Africa. When the pastor responded yes, Jobs left and never returned to Christianity. He did not agree with a God that would allow such suffering.

This anecdote, although touching, is incredibly ironic considering China's Institute for Public and Environmental Affairs released a study this year stating that a fair share of Apple's products are assembled in sweat shops in Asia. The workers there use highly toxic cleaning chemicals to give Apple's computers that special sheen, with multiple cases of workers being poisoned. Also, Greenpeace has been harping on Apple's e-waste program for years now, saying that most of the e-waste from their recycling program is sent to unregulated landfills in Africa and Asia where the child labor is subjected to the toxic fumes and the dangerous environment that the recycling process entails.

To me, an icon is the exact opposite of this. An icon works to unite us for human progress, an icon lives within his means, an icon works to end suffering. All of those featured in the "Think Different" campaign are examples of those ideas.

But Steve Jobs? With all due respect to the man, he was just another guy that knew how to sell you something. America has plenty of those.

What we don't have is an abundance of people like Caesar Chavez, Dr. King, or Malcolm X. Our John Lennons have been replaced by Justin Biebers; our Jim Hensons transformed into Spongebob. In this time of change it's time to change our heroes, our icons.

Think Different, America.

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3 comments

Richard Feren
Thu Nov 17 2011 19:36
An interesting rant, but it profoundly underestimates the actual impact of Jobs and his initiatives. It's also riddled with patent falsehoods and missed points. "He took a floundering company in Apple and turned it into a $100 billion enterprise." Did you forget to mention that Jobs actually FOUNDED Apple in the first place? It began to flounder when he was forced out for awhile, and it began to flourish when he returned. And that didn't happen merely because he was a "monopolist": while he was away, Apple experimented with licensing its OS to run on third-party hardware, and the result was dismal for both the company and the end-users. Jobs revived Apple with new product concepts and a comprehensive vision. Users came to prefer the proprietary nature of the products, as they could contact a single entity for support, rather than the myriad third-party providers passing the buck between each other in the PC world.

"All Apple software and hardware are not compatible with any other machine, such as external hard drives and printers." This is a complete falsehood, there is no truth whatsoever to this statement. "He also closes off an entire sector of the internet, anything that runs Adobe Flash, for people that use the iPhone or iPad." That's because Flash is a poorly-designed, buggy piece of crap that is notorious for causing crashes. Flash itself is proprietary, by the way, unlike HTML5 which can accomplish the same things in an open-source concept.

Your description of the e-waste and labour problems makes some valid points, but when it comes to unscrupulous corporate exploitation, there are a hundred more deserving targets than Apple. "An icon works to unite us for human progress". There are many who would argue convincingly that Jobs has united people worldwide for progress in certain ways. "An icon lives within his means".... I have no idea where you get that from, it does not seem relevant to the concept of an "icon".

I do appreciate Bruce Williams' remarks about Fred Rogers, by the way. He is indeed underappreciated (I watched his "neighbourhood" throughout my childhood). But I don't see why we need to denigrate Jobs to recognize Rogers; they both contributed mightily in their own ways.

Anonymous
Wed Nov 16 2011 18:32
This article is mostly spot on... Apple was the reason for Pixar, but that's about it.

The technology we have today would not be any different, it might have been even better without Apple.

Contrary to popular belief, Steve Job did not revolutionize anything. He simply took a product, spiffed it up a little, and created a market for it.

If anything, Steve Jobs should have been put under a long time ago. Apple is the most corrupt company I could ever think of. Any third party software can void your warranty. Did you jailbreak your phone? Well updates are made and released to brick it.

Also, Steve Jobs put a patent on a little thing that is sickening.
"Apple can further determine whether a user pays attention to the advertisement. The determination can include performing, while the advertisement is presented, an operation that urges the user to respond; and detecting whether the user responds to the performed operation. If the response is inappropriate or nonexistent, the system will go into lock down mode in some form or other until the user complies. In the case of an iPod, the sound could be disconnected rendering it useless until compliance is met. For the iPhone, no calls will be able to be made or received."

Yes... this was part of the patent. Steve Jobs wants to accept money from advertisers to turn your iPhone into a Mobile Advertisement Device that sometimes makes phone calls.

And of course anyone who is even suspected of leaking Apple's product information will be facing a 14 Billion dollar legal firm.

And no one else can forget the horrible working conditions of Foxconn in China.

Bruce Williams
Thu Nov 10 2011 19:32
THANK you! My sediments exactly! My FB blurb, expressing a similar and apparently sacrilegious point of view, was roundly ignored:
Does our choice of idols tell us anything about us? I think so, but I'm not sure what or how much. Extreme examples are easy: idolizing Hitler or Stalin is a BAD thing; case closed. Same with the other end: MLK as an idol? Put me down for that. (I'm only going to mention dead people, because in 1997, I ranted about the adulation Princess Di received after she did, claiming that "if Mother Teresa were to die tomorrow, she wouldn't get a fraction of this attention!" Which is exactly what happened.)

So: Why Steve Jobs over, say, Fred Rogers? That just seems wrong to me. I've just finished the boigraphies on Jobs, and by unanimous account, Jobs was... well, let's just say I don't want MY kid emulating him, success or not...
Now, Fred Rogers... hell, EVERYBODY could stand to be a little more like he was. Furthermore, his legacy seems to me to be FAR more valuable, though he left no tangible 'products' for us to admire. Is that why Mr Rogers is such small potatoes on the American Idol scale? Does that indicate that our real values may different than what we think they are?







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